Please take a few minutes to read this document so you understand how we use the personal information we ask you to submit. As we update and expand our services, this policy may change, so please refer back to it periodically. If you use any Clixflix services, you agree to these terms.
When you register at Clixflix, we ask you for personal information. We use this information to process your orders and to communicate with you about the status of your orders. We also use your email address to send you messages about Clixflix special offers, promotional announcements and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. For additional information please email us at customerservice@clixflix.com
When you first register at Clixflix, we ask for your first name, surname, telephone numbers, residential address, date of birth, email address, favourite genres, username and a password. You must certify that you are at least 18 years old. (People under 18 cannot use Clixflix's services.) Our server stores this information so that placing future orders will be quicker and easier. If you want to update your address or change credit cards, go to "My Account" and make the appropriate changes. You must be signed in to access "My Account". We also track your order so you can access My Account and immediately determine which VCDs and DVDs you've ordered.
We use email from time to time to update you on the latest promotions, special discounts, etc., that we may offer to our members. We also use email to reply to your queries that you may have from time to time.
You can always access the personal information you have provided to Clixflix by going to the link "My Account". You can make changes to this information to update your account anytime.
Except as described in this section, we will not sell, rent or disclose your personally identifying information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
We occasionally use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalize our Web pages, process payment transactions, analyze customers' interaction with our site and process consumer surveys. We also provide postal addresses to the Courier Service for delivery purposes. In the course of providing such services, these companies may have contact with your personally identifying information. We will not be liable for any damages that may result from the misuse of your personal information by these companies.
From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we occasionally send promotional announcements to particular members. We do not automatically include our members in any particular marketing promotion; instead, we use a variety of factors, including member activity availing the Clixflix service, to determine the appropriate members. We may use a vendor to carry out these mailings. However, the partner company never sees your email address or any other information that could identify you or be used to contact you directly. Clixflix also reserves the right to disclose information when required by law.
We also provide analyses of our members in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our advertisers can understand you better, and so we can keep bringing you the best services. We may also disclose, on an anonymous basis, literal statements made by our members. At no time, however, will we disclose personal information about specific members. Members should check back for updates to this policy.
For transmitting your sensitive personal information to us, we use a secure server (SSL), which encrypts all of your sensitive personal information. This encryption process ensures that the information you give us is protected against unauthorized access.
You can access "My Account" from every page on the site to update and correct your name, email address, password, postal address, etc., Please note that you must be signed in to Clixflix to access this information.
We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technologies become available. We make every effort to ensure that your information is secure on our system.